Why Scope Overview

Overview

Subject Matter Expertise

  • 650+ employees
  • Subject Matter Experts (SME) in Engineering, Science, Health, Pharmaceutical, etc.
  • Added scale provided via a robust pool of freelance SMEs

Assisted Automation

  • Our mature, hybrid approach blending a judicious mix of sophisticated automation and expert human intelligence for powerful, qualitative output and rapid turnaround
  • "Smart" use of technology to support the development of relevant knowledge

Unique Quality and HR Processes

  • Our Unique HR processes ensure rapid recruitment and sustained retention of SMEs
  • Our quality systems and procedures help in achieving benchmark quality and global standards in service levels

Proactive Customer Engagement through Consultative Processes

  • Successful track record of developing deep and enduring relationships with customers over time
  • Customers trust Scope as a strategic partner in meeting their existing, planned business objectives
  • Proactive and innovative solutions to our customers for value enhancements to their product/ service portfolio and better return on their investments

Industry Leadership

  • Earned the prestigious 'Service Provider of the Year-2005' from Data Publishers (DPA), UK
  • Certifications - ISO8000, ISO22745, ISO 9001: 2008 and ISO 27001: 2005 by M/s DNV, Netherlands

Best of Both Worlds

  • Scope offers the flexibility, attentiveness and responsiveness of a small supplier
  • Scope offers the experience and stability of a larger organization through a 23 year history and as a member of the Quatrro family - a leading fourth generation offshore BPO organization

How we manage projects

Scope has developed a unique project management philosophy, built on the principles of multiple layers of value enhancement, in-depth use of SMEs, assisted automation and technology driven agile processes.

How we achieve quality

Scope has an enviable track record of ensuring excellence in quality and customer engagement through a judicious blend of quality embedded in production process, an independent and scientific quality assurance system, and a customer friendly corporate governance model.

How we ensure data security

Scope accords top priority to the information security concerns of its customers. The Information Security Management System in Scope is based on the ISO 27001 framework and Scope is certified by Det Norske Veritas.